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Managed Services

Managed Services, also known as Network Care and Remote Management, is fast becoming the industry standard in delivering IT services to organizations using the latest technologies. By creating a central point to monitor and administer an organizations network, service response time is quicker, problems are kept to a minimum, while IT costs are reduced.

Advantages of Managed Services

Remote Monitoring
Response Time
Reduced Costs
Remote Desktop
Patch Management

Because the effective and predictable operation of technology resources is critical to running a business, PCR Technicians will ensure a seamless ramp up from ongoing IT service requirements. A proven three-step process will usher your company into the world of Managed Services in a methodical manner, taking care to assess the technology environment thoroughly, stabilizing it, then finally delivering services at guaranteed performance levels.

This three-step method includes:
Stage 1:
Assessment (Stand-alone project; Service Level Agreement or SLA not yet in place)

Stage 2:

Stage 3:
Formalization (Contract signed; SLA in place; services rolled out)

In other words, PCR will stabilize the network environment to ensure consistent support for critical business processes. In doing so, this will create an optimal infrastructure in which to deliver IT services, which can range from a simple remote monitoring service to more complex and comprehensive security, storage, and other technologies. Rolling out new services over time will be greatly simplified by having the environment stabilized.

Located between Rockville and Bethesda, PCR Technicians provides Managed Services for businesses and orginizations in the MD, DC, and Northern VA areas. For further assistance, please give us a call.

PCR Technicians today for a free quote: 301-354-0200